Getting started

General FAQ

• Giving your staff access to your account
• Making the most of your Reports tab
• Changing your business name, logo or profile details
• Keeping your ClassBento account secure
• Does ClassBento have public liability insurance?
• Can I connect my email marketing / CRM (Mailchimp, Klaviyo, etc.)?

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Listing setup

• Colour-coding your calendar (the heatmap)
• Blocking out dates when you're away
• Asking your customers questions at checkout
• Can I set a minimum number of guests for a class to run?
• How do I copy or duplicate a listing?
• How do I hide a listing (take it off temporarily)?

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Setting your cancellation policy

• Setting your cancellation policy

Messages

• Tips to keep customer communications on platform
• How can I start a new message thread with a customer in the “Messages” tab?
• Why hasn’t my message been sent to the customer?
• How can I respond to Messages?

Gift cards and vouchers

• Rewarding repeat customers with a loyalty campaign
• Creating vouchers or promotions for your customers
• ClassBento Gift Cards & Vouchers: A Guide for Teachers

Listing content

• Can I offer the same workshop at multiple venues?
• How do I change my workshop address?
• Step up your listings with Photo Steps
• How can I change the title of my listing?
• Why has my listing content been updated?